Testimonials

See what some of our amazing customers say about working with the Diamond Group

  • I wanted to send a personal thank you for attending our 2018 Annual Dinner, which raised over £5,500 for the fight against loneliness in Northumberland. Age UK Northumberland’s main goal as a charity is to significantly reduce loneliness throughout the county and because of your table sponsorship and raffle prizes; we will now be able to make over 1,100 befriending calls to vulnerable older people in 2019! I would also like to thank you for the continued support of Diamond Group, it reall...
    Helen Mills, CEO - Age UK Northumberland
  •   I just wanted to let you know that I have been very impressed with your staff dealing with our phones. Gary has been great in explaining things while Demi and Claire have been very helpful in getting the system up and running and configured for us. We are grateful for their help and professional approach.    Ian Nagel APFS - Chartered Financial Planner | Managing Director Arena Nagel Clark Ltd  
    Mr I Nagel, Managing Director - Arena Nagel Clark Ltd
  •   From my first meeting with Steve Air and the Diamond Group team, I knew that the service they would provide would be right for us. Both Steve and the team are professional, reliable and more importantly, contactable (!!) at all times of the day.  They all know what they are talking about and will tailor their service to meet your needs.  We have gone from having our phones with Diamond Group to now having photocopiers, printers, laptops and IT support with them. Their help desk is effic...
    Mrs N Hill, Head Teacher - Hetton Primary School
  •   I am writing to acknowledge the excellent start to our relationship with Diamond. When we asked Diamond to take over our IT and telecoms contracts, their staff managed the handovers from our previous suppliers brilliantly, exceeding our expectations.  The transitions were smooth, arranged to suit our business, and everything worked straight away. We've found the customer service to be excellent and the rare queries we've needed to raise have been handled quickly and professionally by t...
    Elaine Stroud - Enterpreneurs' Forum
  •   Steve Air at Diamond - a lovely man who sells in the same way as my Dad, Barry Emmerson Mercedes Executive Chauffeur Service, which is no hard sell. As you will be aware people buy from people. If you need a new photocopier, printer etc. then why not ask Steve for a quote, he will not hassle you to bits once the quote has been provided. Here we are outside of Diamond Group headquarters (Team Valley), about ten times the size of their original office in East Boldon.  
    Jacqueline Emmerson - Emmerson Solicitors