Testimonials

See what some of our amazing customers say about working with the Diamond Group

  •   I just wanted to let you know that I have been very impressed with your staff dealing with our phones. Gary has been great in explaining things while Demi and Claire have been very helpful in getting the system up and running and configured for us. We are grateful for their help and professional approach.    Ian Nagel APFS - Chartered Financial Planner | Managing Director Arena Nagel Clark Ltd  
    Mr I Nagel, Managing Director - Arena Nagel Clark Ltd
  •   From my first meeting with Steve Air and the Diamond Group team, I knew that the service they would provide would be right for us. Both Steve and the team are professional, reliable and more importantly, contactable (!!) at all times of the day.  They all know what they are talking about and will tailor their service to meet your needs.  We have gone from having our phones with Diamond Group to now having photocopiers, printers, laptops and IT support with them. Their help desk is effic...
    Mrs N Hill, Head Teacher - Hetton Primary School
  •   I am writing to acknowledge the excellent start to our relationship with Diamond. When we asked Diamond to take over our IT and telecoms contracts, their staff managed the handovers from our previous suppliers brilliantly, exceeding our expectations.  The transitions were smooth, arranged to suit our business, and everything worked straight away. We've found the customer service to be excellent and the rare queries we've needed to raise have been handled quickly and professionally by t...
    Elaine Stroud - Enterpreneurs' Forum
  •   Steve Air at Diamond - a lovely man who sells in the same way as my Dad, Barry Emmerson Mercedes Executive Chauffeur Service, which is no hard sell. As you will be aware people buy from people. If you need a new photocopier, printer etc. then why not ask Steve for a quote, he will not hassle you to bits once the quote has been provided. Here we are outside of Diamond Group headquarters (Team Valley), about ten times the size of their original office in East Boldon.  
    Jacqueline Emmerson - Emmerson Solicitors
  •   It's nearly twenty years since I set up Emmersons Solicitors, it was then named Jacqueline Emmerson Solicitors. I bought my first, and favourite photocopier second hand from John Burns, Diamond Business Systems. Here we are today at his new premises on the Team Valley. I am proud of us both, we've come a long way in twenty years and I'm still buying photocopiers from him. For anyone who knows John, he is one of the best salesman in the North? Mr Networker Extraordinaire.    
    Managing Director - Solicitors (DG023)