Testimonials

See what some of our amazing customers say about working with the Diamond Group

  •   Due to expansion we are now investing further in technology to support our lawyers. I purchased my first photocopier from John Burns 21 years ago this month. I loved that little copier and hung onto it for years. Diamond and Emmersons have both expanded a lot since then. It was a pleasure doing business with John and Steve Air this week, this time in relation to a new telephone system covering our offices in Newcastle and Sunderland. I can highly recommend these folks. They make it very ...
    Jacqueline Emmerson - Emmerson Solicitors
  • I wanted to send a personal thank you for attending our 2018 Annual Dinner, which raised over £5,500 for the fight against loneliness in Northumberland. Age UK Northumberland’s main goal as a charity is to significantly reduce loneliness throughout the county and because of your table sponsorship and raffle prizes; we will now be able to make over 1,100 befriending calls to vulnerable older people in 2019! I would also like to thank you for the continued support of Diamond Group, it reall...
    Helen Mills, CEO - Age UK Northumberland
  •   I just wanted to let you know that I have been very impressed with your staff dealing with our phones. Gary has been great in explaining things while Demi and Claire have been very helpful in getting the system up and running and configured for us. We are grateful for their help and professional approach.    Ian Nagel APFS - Chartered Financial Planner | Managing Director Arena Nagel Clark Ltd  
    Mr I Nagel, Managing Director - Arena Nagel Clark Ltd
  •   From my first meeting with Steve Air and the Diamond Group team, I knew that the service they would provide would be right for us. Both Steve and the team are professional, reliable and more importantly, contactable (!!) at all times of the day.  They all know what they are talking about and will tailor their service to meet your needs.  We have gone from having our phones with Diamond Group to now having photocopiers, printers, laptops and IT support with them. Their help desk is effic...
    Mrs N Hill, Head Teacher - Hetton Primary School
  •   I am writing to acknowledge the excellent start to our relationship with Diamond. When we asked Diamond to take over our IT and telecoms contracts, their staff managed the handovers from our previous suppliers brilliantly, exceeding our expectations.  The transitions were smooth, arranged to suit our business, and everything worked straight away. We've found the customer service to be excellent and the rare queries we've needed to raise have been handled quickly and professionally by t...
    Elaine Stroud - Enterpreneurs' Forum