Age UK Northumberland contract win for North East Diamond Group
Saturday, January 18, 2020
Diamond Group, a North East based provider of dynamic business solutions is celebrating a great start to 2018, with a three-year contract win from Age UK Northumberland.
The Diamond Group, based in Team Valley, Gateshead, which has clients such as Your Move and Bluebird Care on its books, has won the bid to provide a comprehensive technology solution for the Northumberland charity.
The solution will encompass Diamond Group’s cloud server environment, IT helpdesk support, photocopier supply, leased line provision and mobile phones. The Group will also be providing the charity with user training and education at no extra cost to help maximise the use of technology.
Colin Grant, Technical Director at Diamond Group, said: “We’re thrilled to have been chosen to work with Age UK Northumberland. After our initial meeting we quickly realised that Age UK and Diamond shared the same core values. We carried out an audit, proposed options for a solution which considered both its system requirements and the requirements of its people, who work from offices and remote locations.
“People are at the heart of the work Age UK Northumberland do, and when it provides such an important service to the community, systems need to be place which are robust and will assist staff in daily tasks. The Company needs to know that systems won’t be inaccessible when they need them the most.
"We believe that our dedicated team at Diamond Group can provide Age UK Northumberland with the security and reliability they need from a technology provider.”
The contract will result in the creation of a new IT Technician job for Diamond Group, with the possibility of further employment opportunities in the future.
Helen Mills, chief executive of Age UK Northumberland, said: “It’s wonderful to be able to work with an organisation who shares similar values to our organisation. The team at Diamond Group are clearly passionate about ensuring that the service we receive is to the highest standard and adds real value to our operation”.
“I’m very optimistic about Diamond Group taking over our ICT contract and I look forward to having a great relationship with all the team at Diamond.”
The Diamond Group hope the new contract will be the start of a great relationship with Age UK Northumberland, and aim to continue development and expansion throughout 2018.