Due to an exciting period of expansion, we are seeking experienced 1st and 2nd Line IT Support Technicians to complement our team within our IT Department.
The successful candidate will have a proven track record in the sector of providing a high-level of customer satisfaction and ability to meet service level agreements. In addition, they will need to have exceptional customer service skills, enthusiasm, determination and the will to succeed.
You will be required to work shift hours on a rota basis, for which a shift allowance will be paid, in order to meet the needs of the business.
Your role will involve carrying out a wide range of support work, travelling to various locations throughout the North East, therefore, candidates must hold a full driving licence.
Experience of server operating systems is essential along with Active Directory and MS-Exchange Cloud services. Would suit a well organised person with experience in commercial IT support.
An MCP, MCSE, CCNA, or equivalent will be preferred although knowledge and understanding of the following will take precedence:
Hands-on experience of data cabling and hardware installation and fixing would be an advantage but is not essential.
The ideal candidate will be a skilled and capable individual with a strong desire to progress their career within a leading IT services company.
Interested candidates should send their CV with a covering letter to firstname.lastname@example.org
Closing date: 25th June 2021